Good to know
Here you find important information about your stay in our hotel in Soll. For further questions please contact our reception staff, available daily from 7.30 – 21.00 +43 5333 5081 or simply send us an e-mail at firstname.lastname@example.org.
Methods of payment
We do accept cash payment, Master Card and Visa. Online transactions are also possible, please note that extra charges may occur due to exchange rates.
Cancellations are never pleasant –for you or for us.
Therefore, we strongly advise you to purchase travel cancellation insurance on booking.
Cancellation is free of charge up to 30 days prior to arrival.
For cancellations 30 to 15 days prior to arrival, we charge 20% of the booking amount.
For cancellations 14 days or less prior to arrival, no shows and early departures we charge the full booking amount.
Cancellations are only accepted in writing.
The local tax of € 2,50 per person / night is added to the room rates mentioned.
Single room supplement
All our double rooms can be booked as single rooms on request. A supplement charge will apply.
Check-in and check out
Check-in: On your arrival day your room is guaranteed from 15.00. Please notify us by phone if you are arriving later than 20.00.
Check-out: On departure day, check-out time is 10.30.
DaySpa use on departure day: It is possible to prolong your stay in the hotel by booking the day spa use at a special rate for our hotel guests.
Wheelchair accessibility in our hotel
Our staff has experience and is trained in dealing with people with disabilities.
- The Postwirt has a wheelchair-accessible parking.
- The way from the parking to the hotel’s entrance is all asphalted.
- The nearest bus stop is only 50 metres away.
- The reception is accessible without steps and it also features a lowered desk.
- Every floor is accessible by lift.
- Corridors and doors always have enough space for people in wheelchair to move freely.
- Every public area has a wheelchair-accessible toilet.
Rooms and suites
- Some of our rooms and suites are barrier-free and accessible without steps.
- Pool and sauna are accessible without steps.
- The lowest sauna benches are 40-50cm high.
- There are wheelchair-accessible showers in the sauna area.
Holiday with your dog at the Postwirt
Dogs are welcome at the Postwirt in most of our rooms. The price is € 23 per dog/night (no food provided). Dogs are not allowed in the hotel restaurant and spa areas. If you wish to have breakfast and dinner with your pet we are happy to arrange a table at the hotel bar. Dogs must be on a leash in all public areas.
Postwirt’s included extras
Equipment for families with young children
We are happy to provide cots, bathrobes and high chairs plus a wide range of classic children’s dishes.
In your room you will find a bathing bag with bathrobes. Due to unnecessary waste we no longer provide slippers. Please don’t forget to bring your own.
Wilder Kaiser GuestCard
Recharging station for electric cars
We provide two free charging stations, situated within our private car park.
You certainly can recharge your e-bikes in a designated area. Please ask at reception.
Breakfast: from 7.30 to 10.30
Afternoon snacks: from 14.00 to 16.30 (May to November) and from 14.00 to 17.00 (December to April)
Dinner: from 18.00 to 20.00 (May to November) and 18.30 to 20.30 (December to April)
Wellness area and swimming pools
Indoor pool: daily from 7.00 to 21.00
Outdoor pool: daily from 8.00 to 21.00 (May to November) and 14.00 to 20.00 (December to April)
Infinity Sunset Pool (adults only): daily from 11.00 to 21.00 (May to November) and 14.00 to 20.00 (December to April)
Adults-only-Panorama-Spa: daily from 11.00 to 21.00 Uhr
Fitness centre (adults only): daily from 6.00 to 22.00 Uhr